Why Your Sales Team Can’t Close Marketing Leads — and How to Fix It

By Titus Hobbs

April 21, 2025  3 mins

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Marketing brings in leads. - Sales can't close them. Here's why that disconnect is killing growth. - Pudgy Squirrel Marketing - Sarasota Florida - Kansas City
Digital Marketing Solutions Tailored for Construction, Roofing, and Shed Businesses
Digital Marketing Solutions Tailored for Construction, Roofing, and Shed Businesses
Digital Marketing Solutions Tailored for Construction, Roofing, and Shed Businesses

❌ Marketing Brings in Leads.

❌ Sales Can’t Close Them.

✅ Here’s Why That Disconnect Is Killing Your Growth

In the world of small business, especially in industries like construction, roofing, sheds, and custom manufacturing, one of the most common (and costly) challenges is a disconnect between marketing and sales.

Marketing says: “We’re generating plenty of leads.”
Sales says: “None of them are closing”
And leadership is left wondering where the real problem lies.

This misalignment isn’t just frustrating — it’s a growth killer.

In this article, we’ll break down:

  • Why your sales and marketing teams aren’t on the same page
  • How to identify the real problem behind unclosed leads
  • And most importantly, how to fix it before it stalls your business any further

🔍 What Happens When Marketing and Sales Don’t Align?

When marketing is focused on clicks, impressions, or lead forms — and sales is focused on deals closed — it’s easy for both teams to feel like they’re succeeding (or failing) in isolation.

But when you’re not working toward the same definition of success, you’re setting your business up for:

  • ❌ Wasted ad spend
  • ❌ Poor follow-up on good leads
  • ❌ Blame games between departments
  • ❌ Lost revenue opportunities

And worst of all — you’ll never know which part of your funnel is really broken.


💡 The Real Reason Sales “Can’t Close the Leads”

Let’s be blunt: it’s not always the leads that are bad. It’s the system.

Here’s what typically causes the gap:

  • No lead scoring or qualification process
  • Poor handoff between marketing and sales teams
  • Lack of communication around messaging and objections
  • No CRM or lead tracking system in place
  • No nurture campaigns for leads who aren’t “ready now”

Without the right tools and expectations, even the best leads go cold.


✅ How to Fix the Disconnect and Grow Smarter

To build a seamless revenue-generating system, your business needs to align three things:

1. Shared Goals and Metrics

Make sure marketing and sales are working toward the same KPIs — not just MQLs and impressions, but actual closed deals and revenue.

2. Tighten Your Lead Handoff Process

Build a system that ensures every lead is captured, assigned, followed up with, and nurtured. Use a CRM to track every step of the buyer journey.

3. Collaborate on Messaging

Your marketing content should reflect the questions your sales team hears every day. The more unified your message, the more trust you build with your audience.

4. Implement Lead Nurturing

Not every lead is ready to buy today. Use email and text follow-ups, remarketing ads, and content education to stay top-of-mind until they are.


🚀 Marketing and Sales Should Be a Growth Engine — Not a Tug-of-War

At Pudgy Squirrel Marketing, we work with companies that are tired of wasted leads and broken funnels. Whether you’re a roofer struggling to close Facebook leads or a shed builder with inconsistent follow-ups, we help you align your sales and marketing so both win.

Want to learn how?

👉 Schedule your free marketing audit here and let’s find the gaps together.


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